icloud back up for new/reconditioned iphone 6

Hi is it possible to back up new phone iphone 6 from icloud as it says software is out of date so wont do it. It is possible to transfer all data from old phone? (which is iphone 6s ) it is driving me nuts

iPhone 6, iOS 11

Posted on Aug 7, 2020 7:25 AM

Reply
Question marked as ⚠️ Top-ranking reply

Posted on Aug 7, 2020 7:28 AM

I believe you mean "restore", not backup.


No. If your old phone was an iPhone 6s, it was running a newer version of iOS than the iPhone 6 is capable of running.


You can not restore a backup made with a newer version of iOS to a device running an older version.

1 reply
Sort By: 
Question marked as ⚠️ Top-ranking reply

Aug 7, 2020 7:28 AM in response to saharadancingfree

I believe you mean "restore", not backup.


No. If your old phone was an iPhone 6s, it was running a newer version of iOS than the iPhone 6 is capable of running.


You can not restore a backup made with a newer version of iOS to a device running an older version.

Reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

icloud back up for new/reconditioned iphone 6

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.