my mouse is connected but does not move

My Magic Mouse has fresh batteries, is connected, but the cursor does not move. I have reset SMC and restarted. I am using a separate USB mouse to open System Preferences and type this request.

iMac, macOS 10.13

Posted on Jul 31, 2020 07:11 PM

Reply
Question marked as Top-ranking reply

Posted on Aug 1, 2020 02:21 AM

Hello!


It might be simple problem where macOS does not detect the mouse as properly working. Please try replugging the mouse. Try restarting if the solution does not work.


Have any questions? Reply with your Mac's Model name (ex. MacBook Pro (16-inch, 2019)) and your macOS version.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

my mouse is connected but does not move

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.