My iPhone shows over 20 gb of “other” storage. What’s happening?
My iPhone shows over 20 gb of “other” storage. I cleared the cache and deleted most of my pictures and my iPhone storage is still full. What’s happening?
iPhone 11, iOS 13
Question marked as
Other is all data on the phone that is not shown in the colored graph categories when you go to Settings/General/iPhone Storage. Other is typically 1-2 GB, but can be more if you have a lot of app data. If it is very large (>10GB) there may be storage corruption on your phone. To fix this follow these steps:
- Back up your phone to your computer, iCloud or both (for belt-and-suspenders added security)—>How to back up your iPhone, iPad, and iPod touch - Apple Support
- Restore the backup you have just made—>Restore your iPhone, iPad, or iPod touch from a backup - Apple Support
Here is additional information on Other—>What is "Other" and What Can I Do… - Apple Community