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backup gone wrong

I had more than 20 gb of other so after trying several things I tried the nuclear option. I backed up my iPhone 8plus on iCloud . I also backed up up on my Mac. Then I erased the phone. Now when I try to restore from iCloud it say no backups available . When I try to restore from iTunes on my Mac it asks for a password but none of my passwords work.


iMac, OS X 10.11

Posted on Jul 20, 2020 10:29 AM

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Question marked as Top-ranking reply

Posted on Jul 20, 2020 10:56 AM

You do not remember your encrypted backup password, I can understand.

You do not remember having created an encrypted backup, I can understand this also.

This means iCloud Key chain was checked while creating the encrypted backup, because by default it is checked.


Look for it in iCloud Keychain.


Did you un-check keychain while creating the encrypted password (By default it is checked) See the pic below.




If you had un-checked then the only option that you have is, keep trying various passwords as there is no limit on number of attempts.


You may have forgotten that you had entered a password. --> About encrypted backups on your iPhone, iPad, or iPod touch ...


2 replies
Question marked as Top-ranking reply

Jul 20, 2020 10:56 AM in response to cagninak

You do not remember your encrypted backup password, I can understand.

You do not remember having created an encrypted backup, I can understand this also.

This means iCloud Key chain was checked while creating the encrypted backup, because by default it is checked.


Look for it in iCloud Keychain.


Did you un-check keychain while creating the encrypted password (By default it is checked) See the pic below.




If you had un-checked then the only option that you have is, keep trying various passwords as there is no limit on number of attempts.


You may have forgotten that you had entered a password. --> About encrypted backups on your iPhone, iPad, or iPod touch ...


backup gone wrong

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