How can I turn off the activation lock without the previous owner?
I had an old iPad. It was given to me as a gift. It was a used product. It was working fine. I decided to give it away to someone else. I didn’t remember the passcode any more so the receiver tried to reset it, however, she keeps getting a message indicating that there is an activation lock on the iPad. I have no contact with the person from whom the iPad was purchased. I did not realize till now that this iPad was still being displayed in the original owner’s Apple account. I cannot have that original owner to sign into their account since I have no contact with that person. How can I get rid of the activation lock and reset the passcode on the iPad?