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myrna196 Author

Level 1

5 points

my account has been disabled in the app store and itunes

my account has been disabled in the app store and itunes, cant make a purchase

iPhone XS Max, iOS 13

Posted on Jul 17, 2020 10:47 AM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Jul 17, 2020 10:52 AM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

You may also want to try the appropriate phone number from your region: Contact Apple for support and service - Apple Support

Get Support offers another option.

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my account has been disabled in the app store and itunes

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