I purchased a new iPad Air last week - it isn’t updating my messages. My words with friends game won’t open, either. Not sure if all other apps are working

How can I fix

iPad Air, iPadOS 13

Posted on Jul 16, 2020 2:42 PM

Reply
3 replies

Jul 16, 2020 3:19 PM in response to Farnat115

If you have replaced your iPad, you will need to update the Text Message Forwarding settings on your iPhone:

Settings > Messages > Text Message Forwarding - set to ON and explicitly enable your new iPad from the device list


Ensure that Messages in iCloud is enabled for both iPad and iPhone:

Settings > [Your Name / AppleID] > Messages - set to ON



This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

I purchased a new iPad Air last week - it isn’t updating my messages. My words with friends game won’t open, either. Not sure if all other apps are working

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.