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I have been unable to download for over a week. Apple support is unavailable. I get the message “Your account has been disabled in the App Store and iTunes”. Anyone know how to fix this?
iPad 2, iOS 9
See 'Your account has been disabled in the App Store andiTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”
Try using the Apple recommended support link above first. But, this site is down very often. Use the support options I give below if necessary.
You can use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.
And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.
See 'Your account has been disabled in the App Store andiTunes' https://support.apple.com/en-us/HT208856. This link says: "There might be a problem with the payment method that you have on file. When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help.”
Try using the Apple recommended support link above first. But, this site is down very often. Use the support options I give below if necessary.
You can use Apple Support Twitter https://twitter.com/AppleSupport There may be a wait of an hour or so.
And, if necessary, go here to contact iTunes worldwide support via text or chat https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading, Tell us how we can help.
Your account has been disabled in the App Store and iTunes
