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Apple purchase using iTunes gift card

During a purchase I can't click on the iTunes gift card for the payment method because it doesn't open. How do I make it work?

iPhone 11, iOS 13

Posted on Jul 15, 2020 11:49 AM

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Question marked as Top-ranking reply

Posted on Jul 15, 2020 11:52 AM

You need to redeem the iTunes gift card to your account: Redeem App Store & iTunes Gift Cards and content codes - Apple Support


Once redeemed its balance will appear in your account and can be used to purchase items automatically: View your Apple ID balance - Apple Support


Apple will use any gift card balance on your account first before charging any other associated payment: How App Store and iTunes Store purchases are billed - Apple Support


You may still have to verify credit card number on your account if required, but the charge will be taken from the balance first.

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Question marked as Top-ranking reply

Jul 15, 2020 11:52 AM in response to wajd288

You need to redeem the iTunes gift card to your account: Redeem App Store & iTunes Gift Cards and content codes - Apple Support


Once redeemed its balance will appear in your account and can be used to purchase items automatically: View your Apple ID balance - Apple Support


Apple will use any gift card balance on your account first before charging any other associated payment: How App Store and iTunes Store purchases are billed - Apple Support


You may still have to verify credit card number on your account if required, but the charge will be taken from the balance first.

Jul 16, 2020 1:14 PM in response to wajd288

Verifying a credit card payment method is one form of the system verifying that it is actually you attempting to use the account. Only you should be able to verify your payment method. In my experience, it is usually looking for you to supply the 3 digit code.


Apple has stated that credits on an account are used before billing a credit card as linked above.


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Apple purchase using iTunes gift card

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