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Roman2112 Author

Level 1

4 points

Account in iTunes is disabled

I have entered a valid payment card but account remains disabled in iTunes Store?

how do I restore so I may download apps as I just got a new phone please?

thank you

iPhone 6s Plus, iOS 11

Posted on Jul 14, 2020 10:53 AM

Top-ranking reply

Ferd II

Level 10

104,767 points

Posted on Jul 14, 2020 10:56 AM

According to: If you see a message that says 'Your account has been disabled in the App Store and iTunes' - Apple Support

"Contact Apple Support for help.

If you see a message that says "Your account has been disabled in the App Store and iTunes," there might be a problem with the payment method that you have on file.

When you see the message, don't try to edit any of your account information. Instead, contact Apple Support for help."

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Account in iTunes is disabled

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