You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Heidih15 Author

Level 1

8 points

Unable to download apps because my account is disabled.

Hey Apple community. I am trying to download apps but I get an alert saying that "Your account has been disabled in the App Store and iTunes. How can I get that resolved?

iPhone XS Max, iOS 13

Posted on Jul 13, 2020 4:55 PM

Top-ranking reply

Rysz

Level 8

44,421 points

Posted on Jul 13, 2020 5:25 PM

Usually, the issue is related to your payment method and only Apple will be able to resolve it.

If it says your App Store / iTunes is disabled, you’ll have to contact Apple Store Support directly during their normal business hours; read this article:

https://support.apple.com/en-us/HT208856

If the issue is regarding security, see this Apple article:

https://support.apple.com/en-us/HT204106

View in context

Unable to download apps because my account is disabled.

Similar questions