iCloud hacks

I received a phone call on my house phone stating my iCloud account was hacked is this true or a scam

iPhone 7 Plus, iOS 13

Posted on Jul 10, 2020 03:10 PM

Reply
Question marked as Top-ranking reply

Posted on Jul 10, 2020 03:10 PM

It is a very common scam attempt.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

2 replies
Question marked as Top-ranking reply

Jul 10, 2020 03:10 PM in response to doranda

It is a very common scam attempt.


Apple does not make such calls.

All such calls are scams from criminals attempting to steal your personal and financial information. The callers will often use number spoofing to pretend they are calling from a legitimate business. The correct course of action is to hang up on them, repeatedly if needed. 


Avoid phishing emails, fake 'virus' alerts, phony support calls, and other scams - Apple Support

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iCloud hacks

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.