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What can i do if my itunes is disabled ?

I tried using apple music and a message appeared saying “your account has been disabled in the app store and itunes”

iPhone 8 Plus, iOS 13

Posted on Jul 10, 2020 12:07 AM

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2 replies

Jul 10, 2020 1:04 AM in response to angeles33

angeles33 Said:

"What can i do if my itunes is disabled ?: I tried using apple music and a message appeared saying “your account has been disabled in the app store and itune"

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To Re-Enable it:

I. You must take this up with Apple. So, contact Apple Support: As you might suspect, no one here would know the reason for this occurrence, of course. They’ll know why this occurred and will run you through the fix.

Contacting Apple Support:

  • Contact Us - Choose Locations
  • Proceed from there as necessary
  • Note: Phone calls are taking a bit to go through at the moment, due do lots of calls. With the Coronavirus Pandemic, many are at home at the moment, with much time on their hands to contact Apple. So, just stay on the line, and you will get through :)


II. Why Accounts Become Disabled:

When your iTunes Account has been disabled, and that often happens due to suspicious activity --- Perhaps nothing on your part. They disable it for no more than Security & Privacy concerns.

Possible Reasons Could Include: 

  • Too many unsuccessful login attempts
  • VPN (Virtual Private Network) usage
  • Consistent transactions
  • Session Times Out
  • Disobeying Terms & Conditions


III. For more on managing this occurrence, visit this link: If your Apple ID is locked or disabled - Apple Support.

What can i do if my itunes is disabled ?

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