Apple tv remote won't work

Apple TV remote won't work. The TV has power but the remote won't move anything. When I try to pair the remote again it tells me to bring it closer, it's sitting on top of it, can't get any closer.

Apple TV HD, tvOS 13

Posted on Jun 26, 2020 10:09 AM

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Top-ranking reply

rkaufmann87

Level 10

148,050 points

Posted on Jun 26, 2020 10:22 AM

Please using the instructions in Apple TV remote troubleshooting

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1 reply

Top-ranking reply

rkaufmann87

Level 10

148,050 points

Jun 26, 2020 10:22 AM in response to SoniaLynn82

Please using the instructions in Apple TV remote troubleshooting

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Apple tv remote won't work

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