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I have an grandmother who has an ipad at her home. She wants to use it but is not tech savvy enough to solve any issues with her ipad. She lives 3 hours away from me so it is not easy to trouble shoot any problems she has. Is there a way to set up remote management for her ipad? Could I remote into the ipad from a computer or do I need another ipad to do that?
iPad (6th gen) WiFi, Cellular
iPadOS doesn’t support remote control or remote management of iPad in the manner that you seek. Perhaps the best option, that you already have, is to use a FaceTime call between your iPad’s - and work/talk-through the task at hand.
The FaceTime call can happily work in the background - and you can “lead” the conversation by describing the steps that you perform on your own iPad; your Grandmother simply need to follow-along - and describe any difficulties as work through a problem.
I hope this insight and guidance is helpful to you both.
iPadOS doesn’t support remote control or remote management of iPad in the manner that you seek. Perhaps the best option, that you already have, is to use a FaceTime call between your iPad’s - and work/talk-through the task at hand.
The FaceTime call can happily work in the background - and you can “lead” the conversation by describing the steps that you perform on your own iPad; your Grandmother simply need to follow-along - and describe any difficulties as work through a problem.
I hope this insight and guidance is helpful to you both.
I can understand why Apple doesn't want something that could be used maliciously. But there is a large and growing demand for this, and Apple could integrate something with the OS more securely than any 3rd-party app.
I just now tried RealVNC, but they don't have a server for iOS, just for PC devices.
Remote Management for Ipad
