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I just got the iPhone 11. I got my phone set up with my carrier earlier today and it has been working perfect. All of the sudden my iMessage and FaceTime quit working. They just keep saying waiting for activation. My iMessage is going off my iCloud email not my number. I have googled it and tried all the “solutions” I could find and none have worked. Is anyone else having this problem? If so, how did you fix it?
iPhone 11, iOS 13
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
Some other things you can try. Do you have access to another WiFi network where you can try? That has worked for several people.
Try a restart.
Restart your iPhone, iPad, or iPod touch
Try a forced restart.
If necessary
Do a backup and try a factory reset. Then restore from your backup.
Backup - Restore your device from an iCloud or iTunes backup.
Receiving the message you received is common. But, I have not seen a definitive solution for it. I suggest you use my search link in trying to solve your problem: waiting for activation. You will see many links related to your problem.
And, if you want to contact Apple Support to deal with your problem, see:
Get a call from Apple support to help solve your problem using this
link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362
Apple ID Support https://support.apple.com/apple-id
Apple Support Twitter https://twitter.com/AppleSupport
Apple ID account security for country-specific and
region-specific help https://support.apple.com/en-us/HT204169
Get Support: We’re here to help https://getsupport.apple.com/. Go through
the options to find the best one.
Perhaps this may help: https://support.apple.com/en-us/HT201422
Yes I have tried a restart and forced restart, reset network settings, and pretty much about everything. I haven't tried a factory reset however. I have contacted apple and my carrier and neither can figure out the problem. Everything is all clear on both ends.
I tried everything on that website. I have contacted apple and my carrier and neither can figure out the problem. Everything is all clear on both ends.
I suggest you try contacting Apple again and if necessary, politely ask for level 2 support.
iMessage not working.
