"Your account has been disabled in the App Store and iTunes,"
Why has my account been disabled in the App Store and ITunes? I tried updating an app and it won’t let me. Please help.
iPhone 11
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Perhaps this may help: https://support.apple.com/en-us/HT208856
If you are locked out of your Apple ID account you can go to https://iforgot.apple.com
This will provide you with the recovery steps you put in place for this situation.
Here are some support articles that should help:
If you forgot your Apple ID password - Apple Support
If you forgot the answers to your Apple ID security questions - Apple Support
If your Apple ID has been locked or disabled – Apple Support