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elli80 Author

Level 1

4 points

Screen recording

The screen recording button on my phone is greyed out

iPhone 7, iOS 13

Posted on Jun 21, 2020 9:54 AM

Top-ranking reply

judysings

Community Specialist

Posted on Jun 24, 2020 5:23 PM

Good afternoon elli80,

Welcome to the Apple Support Communities!

It appears that the Screen Recording button in the Control Center on your iPhone is dimmed. If this feature has worked for you in the past, then this may be blocked by the app that you are trying to record. Try testing in a different app. If you haven't already done so, try updating your iPhone to iOS 13.5.1 and restarting the device to refresh it. Here are a few resources to help with this. Key information is highlighted below for you. Click the links for complete details.

How to record the screen on your iPhone, iPad or iPod touch

"Some apps might not allow you to record audio. You can't record your screen and use screen mirroring at the same time."

Update your iPhone, iPad, or iPod touch

Take care.

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Screen recording

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