You can make a difference in the Apple Support Community!
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.
💡 Did you know?
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
⏺ If you can't accept iCloud Terms and Conditions... Learn more >
⏺ If you don't see your iCloud notes in the Notes app... Learn more >
Hello,
My iphone11 dropped on the first step in the pool, the camera doesn't as if I were taking a picture of someone else. It works as if I would take a "selfie" though. I noticed there is condensation in the bottom camera lens. Is there anything I can do to dry that up at home??
iPhone 11, iOS 13
Nope. You can't add AppleCare to a phone you have dropped in water. It's too late now. Apple will need to run diagnostics on the phone and once it get wet, the water sensor was tripped, so it won't pass. A replacement phone is going to cost $399 and it may be refurbished. You are correct that Apple closed all the stores in AZ, due to the spike in Covid-19. Call Apple at 1-800-MY-APPLE and they can help you with this.
Nope. You can't add AppleCare to a phone you have dropped in water. It's too late now. Apple will need to run diagnostics on the phone and once it get wet, the water sensor was tripped, so it won't pass. A replacement phone is going to cost $399 and it may be refurbished. You are correct that Apple closed all the stores in AZ, due to the spike in Covid-19. Call Apple at 1-800-MY-APPLE and they can help you with this.
You can hope it dries out, but don't be surprised if the phone dies. Water damage is not covered by your iPhone warranty. If it is still working, back it up immediately, then schedule an appointment at your Apple Store Genius Bar for likely replacement. If you have AppleCare+ a replacement phone will cost $99. If you don't have AppleCare+ a replacement phone will cost you $399.
I got this phone not even a month ago , so I still have time to add the apple care and would it a refurbished phone for $399?
In Phoenix , AZ no apple stores are open that I seen ...
Thank you for your help !
You're welcome and good luck with this.
Dropped iphone11 in water
