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lucasly23 Author

Level 1

8 points

IOS 13 update

Can someone help me understand why my phone will not update i have the storage , i have everyone logged of the wifi so i am the only logged on to it yet it keeps giving me the error that i am no longer connected to the internet.

iPhone 7, iOS 12

Posted on Jun 20, 2020 1:03 PM

Top-ranking reply

Axel Foley

Level 10

149,592 points

Posted on Jun 20, 2020 10:03 PM

Requirements to start and install an Update on an iPhone-

The phone must be charged to over 50%
Low Power Mode must be OFF
You cannot be connected through VPN
You must have a Wi-Fi connection (not cellular)
You should plug in the phone or put it to charge to assure it stays on and connected to Wi-Fi.

Axel F.

View in context

IOS 13 update

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