Jacobnwag Author

Level 1

5 points

Wifi Disconnects Frequently

I just purchased a brand new MacBook Air about 3 weeks ago. Within the last week, it will frequently disconnect from my Wifi. I did some troubleshooting which led me to adjust some settings pertaining to energy saving. This did not fix the issue and I am wondering if anyone has encountered this before. Very frustrating to be having this issue on a brand new Mac..

MacBook Air 13″, macOS 10.15

Posted on Jun 20, 2020 12:05 PM

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Top-ranking reply

Level 10

153,568 points

Posted on Jun 21, 2020 07:52 PM

Here are a couple suggestions:

Try creating a new Network Location: Use network locations on Mac - Apple Support.
Use Wireless Diagnostics on your Mac - Apple Support

If nothing helps then Contact Support.

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Top-ranking reply

Level 10

153,568 points

Jun 21, 2020 07:52 PM in response to Jacobnwag

Here are a couple suggestions:

Try creating a new Network Location: Use network locations on Mac - Apple Support.
Use Wireless Diagnostics on your Mac - Apple Support

If nothing helps then Contact Support.

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Wifi Disconnects Frequently

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