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Level 1

4 points

iphone is not turning on

my other iphone is stuck on the apple logo screen and is not turning on. WHY

iPhone XR

Posted on Jun 19, 2020 3:02 PM

Top-ranking reply

Level 4

3,006 points

Posted on Jun 19, 2020 3:15 PM

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If your iPhone, iPad, or iPod touch won't turn on or is frozen

If your device has a frozen screen, doesn't respond when you touch it, or becomes stuck when you turn it on, learn what to do.

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