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Desi_97 Author

Level 1

4 points

Storage

Why is my phone still saying the storage is full after buying more?

iPhone 8, iOS 13

Posted on Jun 17, 2020 9:49 AM

Top-ranking reply

LeeT787

Level 2

230 points

Posted on Jun 17, 2020 1:05 PM

Desi_97,

It sounds like the physical storage on your device is full, rather than the iCloud storage that your device backs up everything to, such as photos, and data for apps etc.

If you go to Settings --> General --> iPhone Storage (Assuming it's an iPhone) it will run some check son where your iPhone physical storage is being used up, and you can look to remove data, or apps to free up some space.

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Storage

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