Updating to Catalina

Hello,


I have just been gifted an iMac.

It.s Model no is iMac 11.2

It's now on High Sierra as far as I can update.

Current version 10.13.6.


I would like to go on to Catalina, but keep getting messages saying this is not possible.


Please can I get some advice on how best to proceed, or is Cataloina not possible for this Model and version?


Thank you.

Posted on Jun 15, 2020 11:40 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2020 11:43 AM

That Mac can not run anything higher than High Sierra.

It can not be upgraded any further.

1 reply

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Updating to Catalina

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.