Imovie not letting me update

Hi everyone-

I need to update my iMovie on my Macbook pro, but it doesn't let me update it, it says I cannot update because the app was either refunded or was bought with a different Apple ID.. can anyone help ?


MacBook Pro 13″, macOS 10.13

Posted on Jun 15, 2020 11:07 AM

Reply
Question marked as Top-ranking reply

Posted on Jun 15, 2020 06:46 PM

To update you need to sign in with the Apple I.D. that you used to purchase or acquire iMovie. If you remember your old I.D. you may be able to sign in with that.


If the above doesn't work, you may be able to change your Apple I.D. back to your old one, at least temporarily. Take a look at this link:


https://support.apple.com/en-us/HT202667


I don't know what ramifications there may be to changing one's Apple I.D.


-- Rich

3 replies
Question marked as Top-ranking reply

Jun 15, 2020 06:46 PM in response to Imovienotworking

To update you need to sign in with the Apple I.D. that you used to purchase or acquire iMovie. If you remember your old I.D. you may be able to sign in with that.


If the above doesn't work, you may be able to change your Apple I.D. back to your old one, at least temporarily. Take a look at this link:


https://support.apple.com/en-us/HT202667


I don't know what ramifications there may be to changing one's Apple I.D.


-- Rich

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Imovie not letting me update

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.