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I put ipod lock on "find my iphone" but when i found my ipod again, it was locked using my mum's apple id and passcode, she can't remember her old password used to lock this ipod. She reset her password but it still didnt work because it wasnt the orignal.
iPod, iOS 9
Activation Lock Problem
If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner, then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a deceased owner see How to request access to a deceased family member's Apple accounts. Note: there is no guarantee that anyone can gain access to the device.
About Activation Lock on your Mac - Apple Support.
Activation Lock - Turn off Find My iPhone.
About Activation Lock on your Apple Watch - Apple Support.
Turn off Activation Lock - Apple Support.
Activation Lock Problem
If you purchased the device second-hand, then it is useless without the Apple ID and password to which it is locked. If you don't have it, can't remember it or cannot get it, then the device is useless to you. Try to get your money refunded, if you can, or take it to an Apple store for an exchange provided they will help you. If you are the original owner, then take the device, a copy of your purchase receipt and identity proof to an Apple retailer where they may be able to assist you. For a deceased owner see How to request access to a deceased family member's Apple accounts. Note: there is no guarantee that anyone can gain access to the device.
About Activation Lock on your Mac - Apple Support.
Activation Lock - Turn off Find My iPhone.
About Activation Lock on your Apple Watch - Apple Support.
Turn off Activation Lock - Apple Support.
restart ipod
