Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Level 1

4 points

Refund

My son plays ROBLOX money is automatically being taken out of Apple ID every month... I have contacted ROBLOX they say it is Apple taking the money I dont know who to talk to about this.

iPad, iPadOS 13

Posted on Jun 13, 2020 4:32 PM

Top-ranking reply

Niel

Level 10

734,765 points

Posted on Jun 13, 2020 4:40 PM

Click here, follow the instructions, and use this page to ask for a refund.

(181486)

View in context

Similar questions

refund Someone got my apple id and made a bunch of roblox purchases.... Apple refunded one but ot the other 14 they made... what can I do ? Anyne had this happen ? I did change my password, removed all payment accts associated and changed roblox password as well.
133 1
Unauthorised purchases on Roblox My Son, age 7, had 37 purchase items from Roblox. Among those purchases, 1 out 34 was approved for refund on 6/7/2023, the rest 3 was approved on 14/7/2023. His account was suspended for 180 days. Those purchase cost me $540 roughly. I really have no clue how to get the rest money back. Any ideas? Thanks to all helps.
640 1
Hacked Roblox account, Apple refusing refunds my son’s iTunes account (my debit card) was charged many many many times over the past 3-6 months but I only noticed recently when the hackers started getting greedy and I saw $54, $43, etc. over and over within a day or two so I haven’t even scratched the surface yet but already have added up over $500. I went to roblox first, they advise to go to Apple first, so I did. Apple denied refund, asked for more info. I provided the info they requested and within less than a day I received a very robotic answer from apple, yet again, denying refund. What do I do now? Go back to Roblox? Go to bank? Get my attorneys involved? It would be great to speak to a live person who would actually help but I don’t see that happening but I’m not going to be screwed like this by a Roblox hacker. Not happening.
1575 4

1 reply

Top-ranking reply

Niel

Level 10

734,765 points

Jun 13, 2020 4:40 PM in response to Don888na

Click here, follow the instructions, and use this page to ask for a refund.

(181486)

Refund

Welcome to Apple Support Community

A forum where Apple customers help each other with their products. Get started with your Apple Account.

Learn more Sign up