Macbook Air 2020 - not compatible with Zoom virtual background!

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princessppm Author

Level 1

13 points

Macbook Air 2020 - not compatible with Zoom virtual background!

Just received my new MacBook Air 2020 13" - extremely disappointed in 2 aspects.

The webcam sucks - it is so grainy. Thought the 720 webcam would be hugely increased from my MacBook pro 2016 420 - it's pretty poor.
i3 processor is not compatible with Zoom virtual background. So after spending $1600 I still can't add a virtual background to my Zoom meetings.

Thinking about returning this and looking at a Windows machine. This after 15 years of Mac... any thoughts?

I specifically purchased the 13" as my hands are very small.

MacBook Air 13″, macOS 10.15

Posted on Jun 13, 2020 11:21 AM

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Answer 1

Top-ranking reply

FoxFifth

Level 10

472,173 points

Jun 13, 2020 11:25 AM in response to princessppm

Virtually every review I have seen recommends spending the additional $100 to upgrade the i3 processor to the i5. If you are within the return period, that may be an option to consider.

Also the following requirements from Zoom may help: https://support.zoom.us/hc/en-us/articles/360043484511-System-requirements-for-Virtual-Background#h_1d44b8c6-0031-4c8a-9300-8c1a722ba057

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Answer 2

FoxFifth

Level 10

472,173 points

Jun 13, 2020 3:45 PM in response to princessppm

Based solely on the reviews I have read, that is what I would do.

Just one example is the "Spring for the Core i5 Processor" section of https://www.howtogeek.com/666121/should-you-buy-the-2020-macbook-air/

Note that you can upgrade the processor by clicking Select for the $999 model in the following link and then upgrading the processor on the next page. https://www.apple.com/shop/buy-mac/macbook-air

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Answer 3

princessppm Author

Level 1

13 points

Jun 13, 2020 3:35 PM in response to FoxFifth

Thank you. I am within the return period. Do you suggest returning and ordering another?

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Answer 4

princessppm Author

Level 1

13 points

Jun 13, 2020 3:58 PM in response to princessppm

And I’ve just gone online and the MacBook Air 13 inch now has the i7 Processor. So annoying so I will send mine back and order a new one

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Answer 5

FoxFifth

Level 10

472,173 points

Jun 13, 2020 4:20 PM in response to princessppm

Both the i5 and i7 have been options since the initial release of the current MacBook Air. I haven't paid much attention to the i7 as that is more than I would need or want.

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Macbook Air 2020 - not compatible with Zoom virtual background!

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