Unable to remove/delete photos from iPad although iCloud photo library is off

Question

Level 1

8 points

Unable to remove/delete photos from iPad although iCloud photo library is off

I have tried the recommended ways of removing photos from my iPad but none have worked.

I carried out the following as advised: To avoid deleting photos from iCloud Photo Library, simply go to Settings > iCloud > Photos and turn off iCloud Photo Library there.

The photos are still on my iPad and have even tried to delete each one individually and have also completely logged off from my iCloud account just for this device.

I want to keep them on other devices like iPhone, MacBook etc.

Can I try anything else?

Posted on Jun 10, 2020 3:58 AM

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Answer 1

Jun 10, 2020 6:04 AM in response to Bren1411

If that's how the photos got there, by iTunes Sync, you need to use iTunes sync to remove them.

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Answer 2

Jun 10, 2020 5:45 AM in response to Bren1411

How did the photos wind up on your iPad? Did you by chance sync them from your computer using iTunes? If you did, you'll need to sync them off using iTunes.

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Answer 3

ProustGiulio

Level 10

209,814 points

Jun 10, 2020 5:04 AM in response to Bren1411

If your pictures are on iCloud too (enabling iCloud Photos), you can copy those pictures to your computer using these instructions:--> Archive or make copies of the information you store in iCloud - Apple Support

When you have your pictures safely stored on your computer, you can delete them form your iPad or from iCloud.

Regards

Giulio

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Answer 4

Jun 10, 2020 6:11 AM in response to Bren1411

Here is a link which should help you --> Sync your iPhone, iPad, or iPod using your computer - Apple Support

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Answer 5

Jun 10, 2020 10:13 AM in response to Bren1411

Are you PC or Mac? If you are Mac, you need to use Finder. With PC, you can still sync photos with iTunes.

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Answer 6

Jun 10, 2020 10:36 AM in response to Bren1411

I'm sure they can be removed. Worst case would be to restore your phone to new, which will wipe everything off. But I'd recommend you call Apple directly and get help.

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Answer 7

Bren1411 Author

Level 1

8 points

Jun 10, 2020 5:12 AM in response to ProustGiulio

Thanks but I still want to keep all my photos on my iCloud account as when I take any photos on both iPhones linked to this account it automatically updates it on these devices plus my MacBook.

I have disabled iCloud from my iPad and tried to individually delete all the photos from this device but to no affect....

Regards

Brendan

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Answer 8

Bren1411 Author

Level 1

8 points

Jun 10, 2020 5:57 AM in response to lobsterghost1

I think you are spot on lobsterghost1 as I changed my iTunes account and got a new MacBook so transferred all the necessary information a while back (I think mainly photos) onto my new account where now they automatically download to all my devices rather than plugging in a cable and syncing like you had to do previously. Wish I had known this as not sure about previous details - ho hum. I presume there is no other way then...

Thanks as it has been driving me mad...

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Answer 9

Bren1411 Author

Level 1

8 points

Jun 10, 2020 10:31 AM in response to lobsterghost1

On Mac - the device or photos are not showing on Finder either. Thanks for all your help but just cant seem to be done as tried on my old MacBook Air and no luck and logged into my current and previous iPhoto/iTunes accounts and I think I will mess up what I have in my current iPhoto account and devices and certainly don't want to do that....

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