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Level 1

9 points

downgrade my storage plan

I had downgraded my storage from 50GB to the 5GB and I have still been getting charged for the plan. When I try to downgrade on my phone it doesn't allow me to.

iPhone XR, iOS 13

Posted on Jun 9, 2020 3:29 PM

Top-ranking reply

zinacef

Level 10

88,486 points

Posted on Jun 9, 2020 4:54 PM

Are you following the steps here - Downgrade your iCloud storage - Apple Support?

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downgrade my storage plan

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