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sóley32 Author

Level 1

5 points

App won’t use my Apple ID balance

Everytime I try to buy something on a app, it says payment method declined. But I have enough money on my Apple ID balance. Why is it doing this?

iPad Air 2, iPadOS 13

Posted on Jun 8, 2020 2:59 PM

Top-ranking reply

donv_the_ghost

Level 9

50,942 points

Posted on Jun 8, 2020 3:02 PM

See If your payment method is declined in the App Store or iTunes Store https://support.apple.com/en-us/HT203005

You can get Apple telephone support for help in solving your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362 Be patient sometimes Apple support is closed to immediate phone support.

And here is how to contact iTunes worldwide support via text or chat using this link https://support.apple.com/choose-country-region/itunes After choosing your country, see the heading Tell us how we can help.

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App won’t use my Apple ID balance

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