Can’t update my iPad

I have a iPad Air how do I update it to the newest software?

iPad Air, iOS 12

Posted on Jun 8, 2020 01:50 PM

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Top-ranking reply

MichelPM

Level 10

81,495 points

Posted on Jun 8, 2020 02:19 PM

A 2013, 1st gen iPad Air can only be upgraded/updated to iOS 12.4.7.

Its internal hardware is not powerful enough to run all of the new features of iPadOS.

Sorry.

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Top-ranking reply

MichelPM

Level 10

81,495 points

Jun 8, 2020 02:19 PM in response to Catdogfluff26

A 2013, 1st gen iPad Air can only be upgraded/updated to iOS 12.4.7.

Its internal hardware is not powerful enough to run all of the new features of iPadOS.

Sorry.

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Can’t update my iPad

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