what if you get an error during the update?

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Mavsone1980 Author

Level 1

4 points

what if you get an error during the update?

My iPhone is stuck at the Apple icon. I connected it to my computer and it stated an update was needed. Every time i try to update it i get an error and the phone still doesn't turn on. It just show a support link to restore. What do I do?

iPhone XS Max, iOS 13

Posted on Jun 8, 2020 05:43 AM

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Answer 1

Top-ranking reply

SravanKrA

Community+ 2025

Level 10

429,760 points

Jun 8, 2020 07:28 AM in response to Mavsone1980

See this --> If you see an error when you update or restore your iPhone ...

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Answer 2

RachT1

Level 5

7,403 points

Jun 8, 2020 07:34 AM in response to Mavsone1980

Hello,

Try these steps under "If your device turns on but gets stuck during start-up": If your iPhone, iPad or iPod touch won't turn on or is frozen

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what if you get an error during the update?

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