I lost my phone, along with my pictures that didn’t transfer over to my new phone. When I see devices under my phones Apple ID I see two phones; is it possible to see that old phones pictures through the iCloud.

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I lost my phone, along with my pictures that didn’t transfer over to my new phone. When I see devices under my phones Apple ID I see two phones; is it possible to see that old phones pictures through the iCloud.

I lost my phone along with my pictures, when I sign into my iCloud I see two phones is it possible to see the old phones camera roll through the iCloud or is it possible to have those pictures gone forever ? weirdly I have few pictures from the old phone on the new phone but only three from the thousands.

iPhone X, iOS 12

Posted on Jun 5, 2020 5:08 PM

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Answer 1

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zinacef

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Jun 5, 2020 6:27 PM in response to roxiekhjvs

If your photos were in Photos in iCloud, then you can see those photos on your new device when you login with your Apple ID and password. You can even login to icloud.com (via a browser) and view your photos there as well.

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Answer 2

zinacef

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Jun 5, 2020 6:39 PM in response to roxiekhjvs

If you’re using Photos in iCloud, then it’s not part of a backup but stored in iCloud. Are you certain that all the photos were on the old device prior to it being lost?

What does iCloud back up? - Apple Support

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Answer 3

roxiekhjvs Author

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Jun 5, 2020 6:42 PM in response to zinacef

Yes! I had taken many pictures minutes before my phone was stolen and can’t find them on my iCloud, I’ve considered possibly having another iCloud account but no other usernames or emails matched records. As well as a few pictures were seen on my current iCloud from the same day. I’ve tried Apple support but to not much help.

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Answer 4

roxiekhjvs Author

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Jun 5, 2020 6:29 PM in response to zinacef

I was aware of this, so I thought, but the pictures are still not there. Is it possible for pictures to not have been backed up?

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Answer 5

zinacef

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Jun 5, 2020 7:11 PM in response to roxiekhjvs

What happens if you go to icloud.com (via a computer browser) and see if the photos are there.

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Answer 6

roxiekhjvs Author

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Jun 5, 2020 7:13 PM in response to zinacef

unfortunately I did so and they are not, only current ICloud photos from my current phone are there. I know my photos are somewhere I just don’t know how or where to look.

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Answer 7

zinacef

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Jun 5, 2020 7:42 PM in response to roxiekhjvs

Well if you’ve only got one Apple ID and you checked there and the phots aren’t there, then it’s possible they are gone. Did you also happen to check the Recently Deleted folder in Photos as well?

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I lost my phone, along with my pictures that didn’t transfer over to my new phone. When I see devices under my phones Apple ID I see two phones; is it possible to see that old phones pictures through the iCloud.

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