why I can't download macOS Catalina on my mackbook?

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Level 1

8 points

I'm trying to download macOS Catalina and there is an massage tells me that <the requested version of macOS is not averrable> can you help me?

thanks

Posted on Jun 4, 2020 3:41 PM

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Answer 1

Level 10

133,985 points

If you are running Mojave…

Run this command in the Terminal then reopen System Preferences > Software Update.

sudo softwareupdate --reset-ignored

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Answer 2

Level 10

121,490 points

Open About this Mac from the Apple Menu.

What does it say for the year and model Mac?

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Answer 3

Level 1

8 points

Macbook pro retina, 13 inch, Eary 2015

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