Hi, can anyone help?
I am getting the "Podcast artwork must be between 1400 x 1400 and 3000 x 3000 pixels, JPG or PNG, in RGB color space, and hosted on a server that allows HTTP head requests" error.
Is anyone able to check my image and tell me why it isn't being accepted by Apple?
Many thanks
MacBook Pro 13″, macOS 10.14
I can't advise on Photoshop, but it's definitely not square.
You have a different version of the image in your 'media:content' tag within your episode tags:
https://mcdn.podbean.com/mf/web/7zobwz/Cabin_Fever_Pod_4_8g8a1.jpg
This is 1500 x 1500, but iTunes does not read this image. The one which counts is in the 'itunes:image' tag in the top section of the feed (before the 'item' tag): possibly you've been editing the wrong image.
I can't advise on Photoshop, but it's definitely not square.
You have a different version of the image in your 'media:content' tag within your episode tags:
https://mcdn.podbean.com/mf/web/7zobwz/Cabin_Fever_Pod_4_8g8a1.jpg
This is 1500 x 1500, but iTunes does not read this image. The one which counts is in the 'itunes:image' tag in the top section of the feed (before the 'item' tag): possibly you've been editing the wrong image.
It's no good your posting the image here because the forum software resizes it. I can't diagnose the problem unless you post the URL of your feed.
Your image is 1500 x 1503 px: it must be square.
Hi, yes I had been editing the wrong image. Thank you for your help, my podcast has now been submitted. Best regards, John
Hi, in Photoshop I have these settings for the image and it's saying it's square
Podcast Image Error
