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I'm frozen on apple screen, tried reboot and holding buttons nothing is working .When I tried to hook up to computer to reboot and start fresh it said could not find ipad. what else can I do?


iPad, iPadOS 13

Posted on Jun 3, 2020 7:19 PM

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Question marked as Top-ranking reply

Posted on Jun 3, 2020 7:27 PM

Hello,


Please refer to the following Apple Support document.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

1 reply

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