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ipod touch model A 1421 is stuck on the Apple logo, displays a solid colour or isn't recognised in iTunes

ipod touch model A 1421 is stuck on the Apple logo, displays a solid colour or isn't recognised in iTunes/ keeps resetting once logo appears, black screen white logo, how can i restore or get back to normal?

iPod Touch (5th Gen)

Posted on May 31, 2020 1:45 AM

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Question marked as Top-ranking reply

Posted on May 31, 2020 2:49 PM

Hello,


Please refer to the following Apple Support document.


If your iPhone, iPad, or iPod touch won't turn on or is frozen - Apple Support

2 replies

ipod touch model A 1421 is stuck on the Apple logo, displays a solid colour or isn't recognised in iTunes

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