Unauthorised subscription

Hi! I’m being debited to my account monthly instalments of $7.99 which I have not authorised or wasn’t aware that I had subscribed to. Could you please unsubscribe me! Kind regards Adriana





[Personal Information Edited by Moderator]

Posted on May 29, 2020 07:36 PM

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Question marked as Top-ranking reply

Posted on May 30, 2020 05:19 AM

Adriana,


If you have a subscription, you will be charged, even if you don't use it. To view and cancel your subscriptions see here:

See or cancel your subscriptions - Apple Support


Cancelling a subscription does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure: Request a refund for apps or content that you bought from Apple - Apple Support

1 reply
Question marked as Top-ranking reply

May 30, 2020 05:19 AM in response to Adrianalaxalt

Adriana,


If you have a subscription, you will be charged, even if you don't use it. To view and cancel your subscriptions see here:

See or cancel your subscriptions - Apple Support


Cancelling a subscription does not generate a refund. If you feel there are extenuating circumstances that justify a refund, use this procedure: Request a refund for apps or content that you bought from Apple - Apple Support

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Unauthorised subscription

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