Remote Management system

Rohan_St wrote:

Ipad brand new and now a few months down the line it started giving me

trouble. We noticed that all of a sudden it is remotely managed by

Ashton Woods company.

Thanks for the reply. The lawyer option might be the only one to get this fixed.

Did you contact "Ashton Woods company" directly and ask them?

If they provisioned the iPad they can deprovision the iPad through their MDM.

Use Device Enrollment

https://support.apple.com/en-us/HT204142

Contact Apple About Security Issues - Apple Support

https://support.apple.com/en-us/HT201220

Contact Apple for help with Apple ID account security - Apple Support

https://support.apple.com/en-us/HT204169

Go to the Settings and remove the Profile from the General settings.

If you cannot, it may be that they mistakenly entered your serial number into their management software (not sure if that is possible, though).

Rohan_St wrote:

We’ve taken the ipad to apple support, they did a reset but said it will happen again because of this company. How it is possible that a company can just take over control of a device without ever having the device?

You'd have to ask Apple that question.

I'd have a lawyer draft a cease and desist letter to Aston Woods company and then start billing them for the use of your iPad.

Did you install any software without using the App Store?

Rohan_St wrote:

Any resolve here Rohan_St, or any update?