You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Activation lock

I have an Apple Watch series 5 and it’s activation locked and it’s on my old iCloud and I don’t remember that password or iCloud send help

Posted on May 15, 2020 4:51 PM

Reply
2 replies

May 16, 2020 3:21 AM in response to randal273

See Turn off Activation Lock https://support.apple.com/en-us/HT201441 and

 

About Activation Lock on your Apple Watch https://support.apple.com/en-us/HT205009

 

If you can't turn the activation lock off and want to make it functional, you'll need to contact Apple support and have your purchase receipt with the watch serial number on it. See these support options:

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help https://support.apple.com/en-us/HT204169

 

Get Support: We’re here to help  https://getsupport.apple.com/. Go through the options to find the best support option.

Activation lock

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.