You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Verify

It is a so loooooong story. Hum, I submit a request for a new company developer account. I see the message: "Your purchase may take up to 48 hours to process." Oh wow, it is professional!

I wait, 2 days, and then 2 weeks. I call back apple support and ask: "what should i do now? What was worng with my account?" They said that: no worng, still wait.

I call apple support daily, i always here: wait more and more. Now it's take 4 weeks!!!

What should i do now?

iPad Pro, iPadOS 13

Posted on May 13, 2020 9:15 PM

Reply
Question marked as Top-ranking reply

Posted on May 14, 2020 8:16 AM

Have you tried Developer Support?


Developer Support.   


Apple Developer telephone support.    

7 replies

May 15, 2020 8:06 PM in response to khambir

There is no update.

Still waiting ...



Hello Le, 


Thank you for reaching back out to check on the status of your enrollment. 


At this time our internal teams are still investigating the issue that we are experiencing with obtaining your payment. This may take an indeterminate amount of time; however, I assure you as soon as we have an update available, we will share it with you right away. 


We truly appreciate your patience in the interim. 


Best regards, 


Amber

Apple Inc. 


This is email from Apple (04/May/2020): 2 Weeks after my first request.

Verify

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.