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I received a receipt for something I did not order.

I received a receipt for something I did not order. I do not want this and have no idea how this happened. Please do not charge my account.

Order #****

document number ****

amount $99.00

item FiLMiC Pro-video camera

Thank you,

Roseann




[Personal Information Edited by Moderator]


iPhone 8 Plus, iOS 13

Posted on May 12, 2020 3:28 PM

Reply
Question marked as Top-ranking reply

Posted on May 12, 2020 3:31 PM

This is primarily a user-to-user support forum; other Apple users like you. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge and your account is charged, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

1 reply
Question marked as Top-ranking reply

May 12, 2020 3:31 PM in response to roseann193

This is primarily a user-to-user support forum; other Apple users like you. If the only indication of the charges is from an email or text, be aware that it may be a phishing attempt to get you to log in to a site that appears to be Apple and divulge your password or credit card information. See: Recognize and avoid phishing messages, phony support calls, and other scams - Apple Support

and Identify legitimate emails from the App Store or iTunes Store - Apple Support


If it is a real charge and your account is charged, see the following instructions. They include information on contacting Apple Support if the other steps don't help: If you see apple.com/bill, itunes.com/bill, or an unfamiliar charge on your statement - Apple Support

I received a receipt for something I did not order.

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