You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Unlock phone

My phone is locked and I am not able to use another SIM

iPhone XS, iOS 13

Posted on May 10, 2020 7:35 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 7:39 AM

Contact your carrier to get it unlocked. See here: https://support.apple.com/en-us/HT201328

12 replies

May 10, 2020 8:51 AM in response to Quijx

You can try the Contact Support link at the top of this page and ask. Sometimes they will tell you. It’s hit or miss. You can also check the model number of the phone, which will tell you which country the phone was intended for sale it, then ask each of the major carriers in that country. If you post the model number one of us can look it up, or you can google it.

Unlock phone

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.