You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

iMessage & FaceTime Activation Problems

Hello Friends,

I have a problem signing in & activating Messages on my Mac. When I sign in into iMessage on my Mac, it says "Error Occurred during Authentication"

When I sign in & try to activate FaceTime on my Mac, it says "Your Account does not have Reachable Addresses. Sign in to appleid.com to add one." I have many reachable addresses.

I do have a strong internet connection and I have active email addresses and phone numbers. I tried restarting my Mac to solve this issue but it does not work.

I have hid my Apple ID due to privacy concerns.

MacBook Pro 13", macOS 10.15

Posted on May 10, 2020 12:03 AM

Reply
Question marked as Top-ranking reply

Posted on May 10, 2020 3:25 AM

See If you get an error when trying to activate iMessage or FaceTime  https://support.apple.com/en-us/HT201422

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169

1 reply
Question marked as Top-ranking reply

May 10, 2020 3:25 AM in response to aryan52

See If you get an error when trying to activate iMessage or FaceTime  https://support.apple.com/en-us/HT201422

 

Get a call from Apple support to help solve your problem using this link https://getsupport.apple.com/?caller=kbase&PGF=PGF63005&category_id=SC0245&symptom_id=23362

 

Apple ID Support https://support.apple.com/apple-id

 

Apple ID account security for country-specific and region-specific help

 https://support.apple.com/en-us/HT204169

iMessage & FaceTime Activation Problems

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.