AntonNitz Author

Level 1

55 points

Only one accessory can be used at a time error

Does somebody have a same issue after last update? My phone stopped working in a car!!! It was always okay to connect a phone via cable through USB port. Now it’s not working anymore. Could be a glitch but it’s definitely a software issue. I have checked the cable and I don’t have any other USB ports. Please investigate ASAP!

Posted on May 9, 2020 7:48 PM

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7 replies

AntonNitz Author

Level 1

55 points

May 9, 2020 9:00 PM in response to AntonNitz

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AntonNitz Author

Level 1

55 points

May 10, 2020 7:12 AM in response to AntonNitz

Issue resolved via complete phone reset

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AntonNitz Author

Level 1

55 points

May 9, 2020 9:08 PM in response to AntonNitz

Last thing to mention... the phone is charging when it’s plugged to the USB port...

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AntonNitz Author

Level 1

55 points

May 9, 2020 8:58 PM in response to AntonNitz

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May 9, 2020 8:00 PM in response to AntonNitz

Is your cable from Apple of a third-party charger? If it isn’t, get an Apple approved charger.

Also, make sure that the USB port power is turned on, if it’s not already.

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Level 10

167,513 points

May 9, 2020 8:02 PM in response to AntonNitz

Click on the Contact Support link on the top right of this page if you want Apple to investigate this.

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AntonNitz Author

Level 1

55 points

May 9, 2020 8:54 PM in response to Wise_Mouse

Apple original cable

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Only one accessory can be used at a time error

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