Apple launches Apple Store app in India

The Apple Store app provides customers with the most personalized way to shop for Apple’s innovative lineup of products and services. Learn more >

You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

reiqn Author

Level 1

4 points

iphone battery

my phone shuts off when its not charging or if its battery percent is 60% or less. but when its charging i can use it normally and it doesn’t shuts off. what should i do?

iPhone 6, iOS 12

Posted on May 9, 2020 3:14 AM

Top-ranking reply

ProustGiulio

Level 10

209,004 points

Posted on May 9, 2020 3:23 AM

Perhaps your battery is reaching (or has reached) the critical point of its life.

Check Settings>Battery>Battery Health... tap there and report its maximum capacity % value.

Regards

Giulio

View in context

iphone battery

Similar questions