You can make a difference in the Apple Support Community!

When you sign up with your Apple Account, you can provide valuable feedback to other community members by upvoting helpful replies and User Tips.

đź’ˇ Did you know?

General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

Looks like no one’s replied in a while. To start the conversation again, simply ask a new question.

Replacement AirPod Repair Issue

I followed the instructions for adding a repair airpod and it didn't work. Case is fully charged, I put the repair airpod in the case with the other one (original one) and I hold the button on the back of the case expecting it to turn from flashing amber to flashing white but it never does. Then when I try the old airpods together, the pairing works fine. It seems the case can't forget the old airpod. please help

Posted on May 5, 2020 1:03 PM

Reply
Question marked as Top-ranking reply

Posted on May 6, 2020 4:51 AM

Hello,

Start here:

Set up your replacement AirPods or charging case

If no help, try a full reset:

Reset your AirPods

Good luck.

1 reply

Replacement AirPod Repair Issue

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.