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General and ongoing cleaning can help you maintain your AirPods or AirPods Pro.

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jackfrost_ Author

Level 1

4 points

airpods quiet until turned up in ear

Just recently, my right AirPod (1st generation) has dropped 70% of its volume, unless I turn it upwards in my ear. The left one is fine, and they are both very clean. Any suggestions?

Posted on May 4, 2020 9:41 PM

Top-ranking reply

MrBill3

Level 10

103,906 points

Posted on May 5, 2020 10:07 AM

Hello,

Low volume is normally a symptom of needing to be cleaned:

How to clean your AirPods and EarPods

If no help, try a full reset:

Reset your AirPods

Good luck.

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airpods quiet until turned up in ear

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