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im locked out my ipad

what do i need to do im locked out mt ipad...its said connect to itunes i did...nd nothing happen

iPad Air 2, iPadOS 13

Posted on May 3, 2020 9:42 PM

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Top-ranking reply

Level 10

103,365 points

Posted on May 3, 2020 9:43 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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2 replies

Top-ranking reply

Level 10

103,365 points

May 3, 2020 9:43 PM in response to charlie-pilar

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

If you forgot the passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support

If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support

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Level 10

120,758 points

May 3, 2020 9:44 PM in response to charlie-pilar

Start here: If you forgot the passcode on your iPad, or your iPad is disabled - Apple Support

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im locked out my ipad

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