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im locked out my ipad

what do i need to do im locked out mt ipad...its said connect to itunes i did...nd nothing happen

iPad Air 2, iPadOS 13

Posted on May 3, 2020 9:42 PM

Top-ranking reply

Level 10

103,377 points

Posted on May 3, 2020 9:43 PM

Hello,

Unfortunately you must now fully restore your iPad to factory settings.

Please refer to the following Apple Support documents.

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